Customer reviews of Tamworth Road Cars

By Phill B on 19 March 2016 | Verified purchase

The whole experience was very pleasant, Matt, was a very approachable, genuine and friendly person, taking us through the whole process step by step. Thanks.

By Tim C on 01 February 2016 | Verified purchase

A very good experience from start to finish with no pressure to buy and very helpful when deciding which car you want.

By Luke G on 30 January 2016 | Verified purchase

Tamworth cars! Great range of cars, at reasonable prices would deffinately recommend

By Paul B on 04 November 2015 | Verified purchase

This is my third time dealing with Matt at Tamworth Road Cars and as usual he has bent over backwards to assist me every step of the way. His approach to customer service is spot on. No pushy sales, plenty of help when required and a friendly approach. Matt answered any questions I had about the car and even offered up information I hadn't thought to ask about. He let me take the car for a lengthy test drive. I was never rushed and always felt welcome to take my time when looking at the car. Once I decided to buy the car Matt made it very easy and simple throughout the entire process, from leaving a deposit to picking up the car. He was flexible to my requirements and went above and beyond to assist me where he could. Even after I had purchased the car I noticed a minor issue with the rear wiper and Matt immediately offered to sort it for me. I couldn't be happier with the service I received and I wouldn't hesitate to recommend Tamworth Road Cars to anybody who asked.

By Samuel C on 15 June 2015 | Verified purchase

As above.

By Anthony M on 29 April 2015 | Verified purchase

EFFICIENT ,FRIENDLY AND PLEASANT TO DEAL WITH

By Paul J on 13 April 2015 | Verified purchase

Friendly salesman and no pressure, I've bought 3 cars from Tamworth road Car Sales and recommend them to friends who have also bought cars from them. A very honest approach nothing hidden and they take time to make sure everything is right for you. I've bought a few cars over the years but there's no one I'd rather go to.

By Kay M on 08 April 2015 | Verified purchase

I recently bought a car fromTamworth Road Cars. They could not have been more helpful and professional. All their cars were presented very well and I would highly recommend buying a car from them.

By Cheryl B on 15 October 2018 | Purchase not verified

I went with my daughter to buy her first car. Mathew kindly waited after 5pm for us on a Friday night as we got stuck in traffic. Mathew was very professional and there was no pressure buying. We returned the following day to pick up the car. Mathew did the online car tax with my daughter and clearly explained it all to her. One very happy daughter and mother.

Reply from Tamworth Road Cars on 24/10/18

Hi Cheryl Thank you for your review, I am really pleased your daughter is happy with the car. Matthew Tamworth Road Cars

By Jo R on 02 September 2018 | Purchase not verified

Very poor experience. Car cost £2,250. Within six months I had to have new shock absorbers, water pump, clutch cable, new clutch. Three months later ASB fault occured and needed two new tyres. Concerning these issues Matt paid £233, Warrenty paid £403 and I paid additional £528. Therefore total outlay to date £1,164. Worst car I have ever bought . Matt I would have appreciated a response to my letter regarding the additional expense.

Reply from Tamworth Road Cars on 13/10/18

Dear Jo. I am sorry you have experienced Issues with your car and apologize for not responding to your letter. It arrived when I was on holiday and I took steps to contact the warranty company upon my return and organize a payment for you regarding a repair you had paid for yourself. With hindsight, I should have contacted you to give you this information. I am sorry you have had a few repairs during your ownership of the car. Sadly, that can be the case with a car which is a few years old, but I will always do all I can to support a customer if I know about issues. In your case, either I, or the warranty company have covered the cost of all these repairs ( when we have been made aware of them) with the exception of wear and tear items, which in this situation have been a clutch which you replaced 5 months after you purchased the car and 2 tyres, which I am not aware of the replacement date. I always ask if there are any issues, please call and I will do all I can to help.