Customer reviews of Tamworth Road Cars

By Jo R on 02 September 2018 | Purchase not verified

Very poor experience. Car cost £2,250. Within six months I had to have new shock absorbers, water pump, clutch cable, new clutch. Three months later ASB fault occured and needed two new tyres. Concerning these issues Matt paid £233, Warrenty paid £403 and I paid additional £528. Therefore total outlay to date £1,164. Worst car I have ever bought . Matt I would have appreciated a response to my letter regarding the additional expense.

Reply from Tamworth Road Cars on 13/10/18

Dear Jo. I am sorry you have experienced Issues with your car and apologize for not responding to your letter. It arrived when I was on holiday and I took steps to contact the warranty company upon my return and organize a payment for you regarding a repair you had paid for yourself. With hindsight, I should have contacted you to give you this information. I am sorry you have had a few repairs during your ownership of the car. Sadly, that can be the case with a car which is a few years old, but I will always do all I can to support a customer if I know about issues. In your case, either I, or the warranty company have covered the cost of all these repairs ( when we have been made aware of them) with the exception of wear and tear items, which in this situation have been a clutch which you replaced 5 months after you purchased the car and 2 tyres, which I am not aware of the replacement date. I always ask if there are any issues, please call and I will do all I can to help.

By David B on 19 December 2017 | Purchase not verified

I purchased a car from Tamworth rd cars a month ago.It was a bargain price and the exact model l wanted.The car has been great and the company was a pleasure to deal with.Would fully recommend.

Reply from Tamworth Road Cars on 19/12/17

Hi David Thank you for the review, I am really pleased that you enjoyed the experience of buying the Hyundai from me. Enjoy your Xmas, Matthew

By Andy B on 25 September 2017 | Purchase not verified

I recently purchased a used MG from Tamworth rd cars. I found the dealer Matthew to be very professional and felt under no pressure at all. And the small interior marks I wanted sorting were no problem as he re valeted the interior to my complete satisfaction. Matthew come across as very fair and the whole process ran smoothly. Recommended.

Reply from Tamworth Road Cars on 26/09/17

Hi Andy Thank you very much for the review, great to know that all is well with the car and that everything went as you expected. Matthew, Tamworth Road Cars

By Michael H on 26 July 2017 | Purchase not verified

Had a stress free experience buying my new car from Tamworth Road Cars. Matthew was very efficient and the car has been perfect. Very pleased with my purchase as I wanted to buy a vehicle from a local dealer rather than buying a car which entailed a distance to go and collect it as well as keeping in touch with the dealer. Thank you Matthew

Reply from Tamworth Road Cars on 28/07/17

Hi Michael Thank you for your review, I'm pleased that the car is doing well. Its always a pleasure to deal with someone local and I'll be happy to help with anything in the future Matthew Reid Tamworth Road Cars

By Sue B on 06 July 2017 | Purchase not verified

Was looking for a first car for my Daughters birthday and spotted a little Fiat 500 on line at Tamworth Road Cars. Contacted Matthew and arranged to travel to see the car as I was from Worcester. Matthew could not have been more helpful and made the experience an easy enjoyable process. Little car was perfect in every way. Would definitely recommend. Thanks so much. My daughter absolutely loved the car :)

Reply from Tamworth Road Cars on 15/07/17

Hi Sue Thank you for the review, so good to hear your daughter enjoyed the surprise, a great birthday gift! Thanks Matthew Tamworth Road Cars

By Martyn B on 13 February 2017 | Purchase not verified

Wouldn't hesitate to recommend this business. Friendly and trustworthy, and helpful above and beyond the call of duty.

Reply from Tamworth Road Cars on 14/02/17

Hi Martyn, Thanks very much, it was a pleasure to deal with you. please do let your sister know her old rover has found a new home too! Matthew Reid Tamworth Road Cars